Unpatched servers are the number one vector for ransomware ingress in the GCC. Our centralized NOC manages your complete patch deployment over the weekend. You come in on Monday fully secured with zero downtime experienced by your staff.
Centralised Patch Management Process
We deploy Windows Server Update Services (WSUS) or Microsoft Intune for organisations using M365, creating patch approval workflows that test updates on a ring of 3–5 staging machines before pushing to the full fleet. Critical security patches (CVSS score 9.0+) are expedited through the approval ring within 48 hours. Non-critical updates deploy on the monthly Tuesday patch cycle.
Third-party applications — Adobe Acrobat, Chrome, Java, VLC — are patched via Chocolatey or Patch My PC, tools that automate what IT teams otherwise skip manually. In our experience, unpatched third-party applications account for over 60% of exploitable vulnerabilities in UAE SME environments.
- Staged ring deployment: test machines before production
- Critical CVE patches expedited within 48 hours of release
- Third-party application patching via automated package managers
- Monthly patch compliance reports for AMC documentation
- Pre-patch snapshot of critical servers for rapid rollback
Weekend Maintenance Windows
Server reboots after patching are scheduled during Thursday night maintenance windows (post-market close for GCC businesses) or Friday morning when office activity is lowest. We stage the reboot sequence — domain controllers first, then file servers, then application servers — to ensure directory services are available before dependent services restart.
For 24/7 operations (hospitals, logistics, financial trading), we coordinate rolling reboots that maintain service availability throughout the maintenance window, rebooting one node at a time in clustered environments.
Vulnerability Scanning and Remediation Tracking
Monthly vulnerability scans using Tenable Nessus or Qualys identify unpatched software, weak configurations, and default credentials across your entire network. Findings are tracked in our ticketing system with remediation deadlines by severity — critical findings must be resolved within 7 days, high within 30 days. For NESA-regulated entities, the monthly scan report forms part of your continuous compliance evidence.